FAQs

How often should I have my pet groomed?

It depends on the type of coat your pet has and of course the look you want to maintain. We recommend between 4 to 8 weeks to keep your pet in great condition. To avoid disappointment, we suggest you book your next appointment when you collect your pet so that it is reserved for you in advance.

How long does it take?

This depends on the individual pet, its age, breed, and temperament but a two hour minimum time is usually required for your dogs grooming appointment. When your pet arrives for their appointment, we will give you a rough estimate of when they will be ready for collection; should they be ready earlier or if it’s going to take a little longer than anticipated, we will call you to advise. We do ask that you do not come to collect your pet until we call or at the time we specified, as they do tend to get excited when they see mum and dad . . . . . making grooming them very challenging!

Do you groom large breeds?

Yes we welcome large breeds, we have all the necessary equipment and facilities for dealing with large breeds.

Do you offer hand stripping?

Yes we do. However, whether this service is right for your dog will depend on the coat type and what previous grooming techniques have been applied. We are more than happy to take a look at your dog and advise if hand stripping is the appropriate. Please feel free to call us or drop in to discuss this treatment.

How soon should I bring my new puppy to meet you?

Once your new friend has completed it’s course of vaccinations, they can enjoy their first visit to Perfect Paws; we can discuss a suitable grooming routine and advise you how to brush and comb them at home to keep them matt free. Meanwhile, it’s a great opportunity for your new puppy to have some playtime and get familiar with the sights and sounds of the grooming salon and see what a fun place it is!

I don’t want my dog to have a full groom. I just want the face / ears / feet cut, can you do this?

Yes, we are more than happy to provide this service. We understand that sometimes your dog only requires a "tidy up", especially breeds such as Shihtzus, who’s facial hair grows faster than the body. See our 'Spa Facials and ‘Poochy Pedicures for details.